Delivery Policy


We Protect Our Customers

Bathroom Centre, a trading name of Wirral Bathrooms Ltd, registered in England and Wales as Company Number 09355480 at the registered address 2 Wigdale Row Off Station Road, Hawarden, Flintshire, CH5 3QR (the “Company”, “Us”, “Our”, “We”) is completely committed to protecting the rights of its customers (“Customer”, “You”) and to ensuring optimum quality of product and buying experience when you come into contact with the Company. The following sets out our Delivery Policy which should be read in conjunction with our Terms and Conditions and other policies hosted on our site.    

Delivery is administered to the following terms of reference which are incorporated in and governed by our Terms and Conditions:

I. Delivery & Returns

  • Once a delivery date has been agreed, you must ensure that someone is available to accept delivery on that day.
  • In cases where a delivery is missed or a delivery has been cancelled whilst in transit, a re-delivery fee will apply, the cost for which is payable by you.  
  • Standard pallets will be delivered to the delivery address provided by you at the time of order.
  • Couriers will not be able to move pallets or goods inside the property.
II. Important notes
    • If you live in a remote area please contact us for delivery timescales and delivery costs on 01516251089
    • All items will be delivered within 2-5 working days unless otherwise stated
    • If an item is a special order, a delivery date will be provided to you via email or telephone as soon as this is confirmed formally and finally from our supplier(s).
    • We will always aim to get all items delivered on the date chosen although some deliveries may have to be split between 2 or more couriers dependent on the load. 
    • Orders to the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, Republic of Ireland and any other Islands not listed herein may incur an additional delivery charge based on weight and distance 


    If you have any questions about this policy please do not hesitate to contact us via email to


    Thanks and regards,


    Bathroom Centre (a trading name of Wirral Bathrooms Ltd)